Monday, September 1, 2008

Crisp: ISO 9000: Worldwide Quality Standard (A Fifty-Minute Series


Crisp: ISO 9000: Worldwide Quality Standard (A Fifty-Minute Series Book) (Paperback)
This friendly, easy-to-read book introduces you to ISO 9000. You'll learn how to get certified, discover how ISO 9000 will streamline your business practices, and see how ISO 9000 can result in higher customer confidence in your product and services.

ISO 9000 in Construction (Kindle Edition)



ISO 9000 in Construction (Kindle Edition)


Here is the ultimate handbook for engineers, architects, contractors, specifications workers, and hardware managers who need to deliver products and services at a consistently high level of quality. It introduces ISO 9000, a proven method of building a quality track record that will stand up under the closest scrutiny even in the most competitive environments.

ISO 9000 in Construction enables construction professionals--from architects and engineers to contractors and suppliers--to develop quality standards and procedures precisely suited to their particular needs and responsibilities. It offers step-by-step instructions on the implementation and management of an ISO 9000 quality assurance system and demonstrates how the system puts the quality-management process into effect before work begins and detects and corrects problems before they reach disastrous proportions.

The book introduces the 20 basic elements of ISO 9000 and describes how each can be implemented in a wide array of construction-related companies. It coaches readers in the development of quality manuals, general quality procedures, work instructions, and the forms that are used in a quality assurance system. Numerous case studies demonstrate the ability of ISO 9000 to improve a company's quality performance, avoid costly errors that erode profits, and produce satisfied customers eager to use the company's services again.

Companies with ISO 9000 certification are already given contract preference in Europe and Australia. It is likely that within a few years the same will be true in North America. This book helps construction-related firms get a head start on ISO 9000 compliance while raising their performance levels, improving efficiency and productivity, and assuring a fair profit from their goods and services.

The only ISO 9000 book tailor-made for the construction industry . . .

ISO 9000 compliance is rapidly becoming a prerequisite for companies seeking international construction contracts, and the same may soon be true for firms operating solely within North America. Until now, however, no book has approached ISO 9000 from the unique point of view of the construction industry and related fields.

This indispensable handbook offers a comprehensive, step-by-step interpretation of ISO 9000 quality standards and their implementation in the construction industry. This remarkably useful guide
* Introduces ISO 9000 concepts and explains how they apply to all players in the construction industry, from architects, to contractors, to suppliers
* Explains how each of the standard's 20 elements is implemented in the various construction-related manufacturing and service companies
* Describes the development of quality manuals, general quality procedures, work instructions, and forms needed to implement a quality-assurance system
* Provides case studies that demonstrate the effectiveness of ISO 9000 standards
* Supplies numerous forms, checklists, tables, and illustrations to help readers understand and apply the requirements


For architects, engineers, contractors, specifications workers, hardware managers, and other professionals in construction-related industries, ISO 9000 in Construction is the key to achieving more consistent performance levels, improved efficiency and productivity, a solid reputation for quality, and a sharper competitive edge.

Book Info
Offers a comprehensive, step-by-step interpretation of ISO 9000 quality standards and their implementation in the construction industry. Case studies provided. DLC: Engineering contracts - Standards.

ISO 9000: A Comprehensive Guide


ISO 9000: A Comprehensive Guide to Registration, Audit Guidelines, and Successful Certification (Kindle Edition)

Since it was introduced a decade ago, ISO 9000 has taken off at a tremendous rate, being absorbed, adapted, and adopted by companies around the world with overwhelming success. With an upswing in registration, as well as an increase in the number of organizations beginning systems implementation, it continues to gain momentum--and shows no signs of slowing down. Now completely revised and expanded, ISO 9000 brings you up to speed on the latest developments affecting this important quality standard, providing an in-depth look at its language, processes, systems, technology, and requirements.

An internationally accepted standard for accessing markets, ensuring quality products, and building trust among trade partners, ISO 9000 enables companies to establish quality systems and develop internal self-discipline, as well as maintain product integrity and satisfy customer needs. As a vital part of today's business reality, ISO 9000 is crucial for all organizations seeking to maintain a competitive edge in international markets.

In ISO 9000, renowned quality consultant Greg Hutchins offers a complete and well-rounded overview, including recent updates to the standard and registration requirements. You'll learn how to launch and manage an ISO registration initiative, and realize the full benefits of ISO 9000 to your company, suppliers, and customers. Along with keen observations on the global business climate, as well as quality-issue developments in Europe and the United States, Hutchins provides full explanations of ISO specifics, from EU standards and third-party verification to conformity assessment and quality auditing. Emphasis is placed on prevention, quality planning, management support, documentation, and dedicated procedures.

Most importantly, ISO 9000 provides the critical information necessary for deciding whether registration is needed for your company, and pinpoints steps you should take to meet requirements. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, this hands-on guide shows you how to determine which standards apply to your company, choose and work with quality auditors, run an effective preassessment audit, gather appropriate documentation, and much more.

A clear, concise road map of ISO 9000 essentials, this comprehensive and user-friendly reference will become a vital tool for facilitating smart decision-making.

An in-depth guide to the ABC's of ISO 9000

Now completely revised and expanded, this comprehensive and accessible reference brings you up to date--and up to speed--on the latest developments affecting ISO 9000. Renowned quality consultant Greg Hutchins provides clear, concise explanations of recent updates to the standard, including implementation guidelines, auditing requirements, registration criteria, and much more. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, ISO 9000 has the information you need to facilitate smart decision-making, covering:
* Today's global competition game--European economic challenges, European Union (EU) competitiveness, Hutchins's rules of global business
* Global standardization--basic concepts and principles, technical standards, US and EU standards development
* ISO 9000 quality systems standards--historical background, anatomy of ISO 9000, starting the registration process, future ISO 9000 standards development
* Quality auditing--organization, client and auditor responsibilities, audit planning, registrar selection, questionnaires
* Securing registration--ten easy steps


Supported by a full glossary and a complete resource list, this in-depth and accessible guide provides an easy-to-read road map to the fundamentals of ISO 9000. An indispensable resource for those seeking to achieve effective implementation and successful registration.

From the Back Cover
Since it was introduced a decade ago, ISO 9000 has taken off at a tremendous rate, being absorbed, adapted, and adopted by companies around the world with overwhelming success. With an upswing in registration, as well as an increase in the number of organizations beginning systems implementation, it continues to gain momentum—and shows no signs of slowing down. Now completely revised and expanded, ISO 9000 brings you up to speed on the latest developments affecting this important quality standard, providing an in-depth look at its language, processes, systems, technology, and requirements.
An internationally accepted standard for accessing markets, ensuring quality products, and building trust among trade partners, ISO 9000 enables companies to establish quality systems and develop internal self-discipline, as well as maintain product integrity and satisfy customer needs. As a vital part of today's business reality, ISO 9000 is crucial for all organizations seeking to maintain a competitive edge in international markets.

In ISO 9000, renowned quality consultant Greg Hutchins offers a complete and well-rounded overview, including recent updates to the standard and registration requirements. You'll learn how to launch and manage an ISO registration initiative, and realize the full benefits of ISO 9000 to your company, suppliers, and customers. Along with keen observations on the global business climate, as well as quality-issue developments in Europe and the United States, Hutchins provides full explanations of ISO specifics, from EU standards and third-party verification to conformity assessment and quality auditing. Emphasis is placed on prevention, quality planning, management support, documentation, and dedicated procedures.

Most importantly, ISO 9000 provides the critical information necessary for deciding whether registration is needed for your company, and pinpoints steps you should take to meet requirements. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, this hands-on guide shows you how to determine which standards apply to your company, choose and work with quality auditors, run an effective preassessment audit, gather appropriate documentation, and much more.

A clear, concise road map of ISO 9000 essentials, this comprehensive and user-friendly reference will become a vital tool for facilitating smart decision-making.

An in-depth guide to the ABC's of ISO 9000

Now completely revised and expanded, this comprehensive and accessible reference brings you up to date—and up to speed—on the latest developments affecting ISO 9000. Renowned quality consultant Greg Hutchins provides clear, concise explanations of recent updates to the standard, including implementation guidelines, auditing requirements, registration criteria, and much more. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, ISO 9000 has the information you need to facilitate smart decision-making, covering:

Today's global competition game—European economic challenges, European Union (EU) competitiveness, Hutchins's rules of global business
Global standardization—basic concepts and principles, technical standards, US and EU standards development
ISO 9000 quality systems standards—historical background, anatomy of ISO 9000, starting the registration process, future ISO 9000 standards development
Quality auditing—organization, client and auditor responsibilities, audit planning, registrar selection, questionnaires
Securing registration—ten easy steps
Supported by a full glossary and a complete resource list, this in-depth and accessible guide provides an easy-to-read road map to the fundamentals of ISO 9000. An indispensable resource for those seeking to achieve effective implementation and successful registration.

Understanding and Implementing ISO 9000 and ISO Standards (Hardcover)


Understanding and Implementing ISO 9000 and ISO Standards (Hardcover)

Interest in ISO 9000 certification is gaining momentum worldwide as organizations that compete in the global marketplace seek to achieve consistent peak performance, world-class quality, and continual improvement of their processes, products, and management systems. This practical teaching resource/how-to guide provides a step-by-step model for understanding the ISO 9000 family of standards and implementing the ISO 9001 standard in a total quality environment.

Top Shops+! Business Reference Manual


Top Shops+! Business Reference Manual


By Robert Wilson and John Linscott The new ISO 9000:2000 standards focus on quality per formance and meeting customer expectations and demands. This all new edition of Top Shops+! is a blueprint for meeting the requirements of the new standard and remaining competitive in business. By using diverse management techniques such as identifying and measuring customer expectations, teambuilding, con sensus problem solving, setting goals for personal and professional success, establishing performance zones, and solving employee problems, the authors provide answers to the problems and questions confronting every shop owner and manufacturing manager. Remaining com petitive and achieving ISO registration are essential in today's market, and this book is packed withhundreds of practical tips, charts, and proven case histories that make it the perfect guide not only for managing large and small shops, but also for manufacturers of all sizes.n Linscott The new ISO 9000:2000 standards focus on quality per formance and meeting customer expectations and demands. This allnew edition of Top Shops+! is a blueprint for meeting the requirements of the new standard and remaining competitive in business. By using diverse management techniques such as identifying and measuring customer expectations, team building, con sensus problem solving, setting goals for personal and professional success, establishing performance zones, and solving employee problems, the authors provide answers to the problems